PXL Vision - Notice history

All systems operational

PXL Ident - Operational

99.76% uptime
Nov 2025 · 99.27%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

PXL Ident API - Operational

99.76% uptime
Nov 2025 · 99.27%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

PXL Check - Operational

99.72% uptime
Nov 2025 · 99.27%Dec · 99.88%Jan 2026 · 100.0%

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PXL Cloud - Operational

99.76% uptime
Nov 2025 · 99.27%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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PXL Sign - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Notification Service - Operational

99.76% uptime
Nov 2025 · 99.27%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
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Notice history

View current status

Jan 2026

Degraded Performance
ResolvedDegraded performance3 hours 18 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Our service provider fixed issues from their side, and we are monitoring that all services are functioning as expected with no interruptions.

    Right now, all services are available and fully functional.

    As soon as we have a full confirmation from our provider, we will update you.

    Sincerely,

    PXL Team

  • InvestigatingUTC

    We are writing to inform you that our services are currently experiencing degraded performance.

    This is due to an unforeseen technical issue impacting our third-party service provider. We understand that this may cause inconvenience and we sincerely apologize for the disruption to your operations.

    Our team is in constant communication with the service provider and they are working urgently to resolve the issue and restore full functionality as quickly as possible. We are closely monitoring the situation and will provide you with an update as soon as we have a firm estimated time of resolution or once service is restored.

    We appreciate your patience and understanding during this time.

    Thank you for your continued understanding.

    Sincerely,

    PXL Team

Dec 2025

DEC18
Stability and Security enhancement
CompletedMaintenance1 hour 30 minutes
  • CompletedDecember 18, 2025 at 06:00UTC
    Maintenance has completed successfully
  • In progressDecember 18, 2025 at 04:30UTC
    Maintenance is now in progress
  • PlannedDecember 18, 2025 at 04:30UTC

    We want to inform you that we will conduct a scheduled service update as part of our ongoing security and stability improvements.

    This may result in a temporary drop in the services.

    Sincerely,

    PXL Team

DEC15
Stability and Security enhancement
CompletedMaintenance1 hour
  • CompletedDecember 15, 2025 at 05:30UTC
    Maintenance has completed successfully
  • In progressDecember 15, 2025 at 04:30UTC
    Maintenance is now in progress
  • PlannedDecember 15, 2025 at 04:30UTC

    We want to inform you that we will conduct a scheduled service update as part of our ongoing security and stability improvements.

    This may result in a temporary drop in the services.

    Sincerely,

    PXL Team

DEC11
Production Release
CompletedMaintenance38 minutes
  • CompletedDecember 11, 2025 at 05:08UTC
    Maintenance has completed successfully.
  • In progressDecember 11, 2025 at 04:30UTC
    Maintenance is now in progress
  • PlannedDecember 11, 2025 at 04:30UTC

    We are planning for scheduled maintenance during that time. During the maintenance, we will release a new version of the PXL applications. Downtime is not expected.

PXL Check Partial Outgate
ResolvedPartial outage20 minutes
  • ResolvedUTC

    The incident was related to the partial outage in one of our third-party infrastructure providers.
    This incident has been resolved.

    Sincerely,
    PXL Team.

  • InvestigatingUTC

    We experienced issues with the PXL Check. Users were unable to log in to the application, while previously logged-in users could continue working as usual.
    Other services were not affected.
    Our team investigated the root cause of the issue.

PXL Check Unavailable
ResolvedMajor outage1 hour 28 minutes
  • UpdateUTC

    We are happy to inform you that the service is fully operational and stable.
    The total unavailability period lasted approximately 10 minutes, starting at 08:55 CET.
    The root cause was triggered by a system overload. The issue is currently being investigated, and corrective measures will be applied as soon as possible.
    In the meantime, service availability will not be impacted, as additional safeguards have been implemented to ensure full operational capacity.
    We apologize for this incident.

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    The service has been restarted and is operational, but may still be unstable.
    We are investigating the root cause and mitigating meanwhile the load of the system to ensure availability during the investigation. 

  • UpdateUTC

    We would like to inform you that our service for PXL Check in Production is temporarily not available. We are checking the issues with the highest priority and will keep you informed as soon as we have an update.

    We apologize for the inconvenience.

  • InvestigatingUTC
    We are currently investigating this incident.

Nov 2025

Global Connectivity Issues
Resolved2 hours 59 minutes
  • ResolvedUTC

    All services, including the temporarily affected Stage environment, are now operating normally following the resolution of widespread external connectivity issues.

    Sincerely,

    PXL Team

  • InvestigatingUTC

    We are currently observing reports of widespread connectivity issues affecting various services and companies globally.

    While our services are operating normally at this moment, there is a possibility that these external, global issues could impact our own systems or service providers.

    Our team is closely monitoring the situation and the stability of our services. We will provide an immediate update should we experience any performance degradation or service disruption.

    Thank you for your understanding.

    Sincerely,

    PXL Team

NOV13
Stability and Security enhancement
CompletedMaintenance55 minutes
  • CompletedNovember 13, 2025 at 04:55UTC
    Maintenance has completed successfully.
  • In progressNovember 13, 2025 at 04:00UTC
    Maintenance is now in progress
  • PlannedNovember 13, 2025 at 04:00UTC

    We want to inform you that we will conduct a scheduled update of our services as part of our ongoing security and stability improvements.

    This may result in a temporary drop in the services.

    Sincerely,

    PXL Team

Degraded Performance
ResolvedDegraded performance2 hours 51 minutes
  • ResolvedUTC

    We are pleased to confirm that the technical issue impacting our third-party service provider has been fully resolved, and all services have been restored and are operating normally.

    You should now be able to resume your operations without any further disruption.

    Thank you once again for your incredible patience and understanding while our partner worked to fix this unforeseen issue. We sincerely apologize for any inconvenience this disruption caused.

    We will continue monitoring our services for the next period. 

    Sincerely,

    PXL Team

  • MonitoringUTC

    The reconfiguration of all services has been restarted, and we are monitoring that all services are functioning as expected with no interruptions.
    Right now, all services are available and fully functional.

    As soon as we have a full confirmation from our provider, we will update you.

    Sincerely,

    PXL Team

  • IdentifiedUTC

    To stabilize the situation, we will perform a restart process of all our services.
    This may result in a temporary drop in the services.

    Sincerely,
    PXL Team

  • UpdateUTC

    The root cause of the service performance impact remains unknown at this time. Our service provider is undergoing an investigation with high priority. Services are not completely down, but suffer a performance degradation.

    We are closely monitoring the situation and will provide an update with an estimated time of resolution or once service is restored.

    We appreciate your patience and understanding.

    Sincerely,

    PXL Team

  • InvestigatingUTC

    We are writing to inform you that our services are currently experiencing degraded performance.

    This is due to an unforeseen technical issue impacting our third-party service provider. We understand that this may cause inconvenience and we sincerely apologize for the disruption to your operations.

    Our team is in constant communication with the service provider and they are working urgently to resolve the issue and restore full functionality as quickly as possible. We are closely monitoring the situation and will provide you with an update as soon as we have a firm estimated time of resolution or once service is restored.

    We appreciate your patience and understanding during this time.

    Thank you for your continued understanding.

    Sincerely,

    PXL Team

NOV11
Production Release
CompletedMaintenance22 minutes
  • CompletedNovember 11, 2025 at 04:52UTC
    Maintenance has completed successfully.
  • In progressNovember 11, 2025 at 04:30UTC
    Maintenance is now in progress
  • PlannedNovember 11, 2025 at 04:30UTC

    We are planning for scheduled maintenance during that time. During the maintenance, we will release a new version of the PXL applications. Downtime is not expected.

NOV10
Stability and Security enhancement
CompletedMaintenance1 hour 59 minutes
  • CompletedNovember 10, 2025 at 05:59UTC
    Maintenance has completed successfully.
  • In progressNovember 10, 2025 at 04:00UTC
    Maintenance is now in progress
  • PlannedNovember 10, 2025 at 04:00UTC

    We want to inform you that we will conduct a scheduled update of our services as part of our ongoing security and stability improvements.

    This may result in a temporary drop in the services.

    Sincerely,

    PXL Team

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